“I” am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using my services then you can be assured that it will only be used in accordance with this privacy statement.
“I” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th July 2018.
I may collect the following information:
I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
This site uses traffic log cookies to identify which pages are being used. This helps analyse data about webpage traffic and improve this website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
I will not sell, distribute or lease your personal information to third parties unless I have your permission or required by law to do so
You may request details of personal information that I hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Counselling Support, 225 Zellig, The Custard Factory, Birmingham B9 4AA.
If you believe that any information I am holding on you is incorrect or incomplete, please write to or email as soon as possible, at the above address. I will promptly correct any information found to be incorrect.
Because of the coronavirus (Covid-19) outbreak, my face to face counselling services are closed until further notice.
However, I am able to offer counselling sessions via telephone or online video calling. There are many advantages to this, such as keeping yourself and others safe, but you may find it's more convenient to have your sessions from the comfort of your own home as well as saving time and money.
My services are no longer restricted to a location and you are welcome to contact me if you need support regardless of where you live. Call now on 07843 813 537 to book your first session or if you would just like a friendly chat about your issues and how I can help.
- Paul Carter